With the loss of jobs to other countries being thrust into
the spotlight by a presidential campaign, the newer trend of moving
white-collar positions overseas has grown so controversial attendees
declined to discuss the conference.
One speaker decided to bar the press from his presentation. His
topic: Is offshore outsourcing unpatriotic?
But despite the hesitance of participants to draw attention to
themselves, the size of the crowd pointed to a rising tide of jobs
destined for overseas.
"I have yet to be at an outsourcing conference with this many
people, where there are so many people interested in learning about
offshore sourcing," compared to consulting firms trying to sell
outsourcing services, said Lisa Ross, founder of Ross Research, an
outsourcing research firm. "There are huge-name companies trying to
build up knowledge, smaller organizations and nonprofit
organizations."
The debate over outsourcing, which had centered on the loss of
factory jobs, has gained new vigor now that the technology and
service industries that thrived in the 1990's are sending many
non-manufacturing operations abroad to cut costs.
Increasingly, U.S. corporations are farming out programming,
customer support, data entry and various back-office jobs to
lower-paid workers in countries as diverse as India, Romania and
Ghana. The average U.S. programmer commands $60 an hour, six times
the rate in India.
In a research report in mid-2003, Gartner Inc. predicted that at
least one out of 10 technology jobs in the United States would move
overseas by the end of 2004.
The unemployment threat was serious enough for Steve Ward, a
computer programmer in Philadelphia, to drive to Manhattan and
picket outside the conference.
"The consulting firm I work for is sending jobs to India," Ward
said, holding a sign -- "Will Code For Food."
He dismissed the notion everyone benefits from the corporate
savings generated by offshore outsourcing. "Companies are predatory
institutions, and they have to be controlled."