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Today's events

Talks will focus on offshoring controversy

Experts to mull the trend to send jobs out of the U.S.

By Erika Stutzman, Camera Business Writer
February 24, 2004

Regional events are in the works to highlight what is perhaps the most emotional issue in the economy today: offshoring.

The export of traditionally white-collar jobs to foreign countries with cheap wages has inspired outcry much like the shipping of manufacturing jobs overseas did decades ago. At a time when many technical workers remain out of work, the trend has angered workers, inspired political opposition and has put companies on the defensive.

"Unfortunately, this is inevitable. It's political football, but it's an economic reality," said Mac Slingerlend, chief executive of CIBER, an information technology firm based in the Denver Tech Center. "We have become an expensive society, and this is the reality the country needs to get used to."

Two regional events hope to shed light on the issue.

The first event, put on by the Westminster-based Colorado Software and Internet Association, will be held from 5 to 8:30 p.m. Thursday at the Westin Tabor Center in Denver. "Offshoring — the Good, the Bad and the Ugly," will include industry leaders and Sen. Deanna Hanna, D-Lakewood, who sponsored a law to stem offshoring. Cost is $40 for members and $75 for everyone else.

The second event is co-sponsored by the Leeds School of Business at the University of Colorado and the American Electronics Association. That event will be 8 a.m. to noon on March 25 at the Denver Metro Chamber of Commerce in Denver. Cost is $119.20 for AeA members and CU alumni and $149 for everyone else.

"This is a very emotional issue, and there's a real need for education about it," said Greg Jenik, executive director of Broomfield-based AeA Mountain States.

Jenik said the AeA and Leeds plan an academic approach and a "balanced event." But perhaps as a sign of the times, they're having a hard time finding companies who first explored, then rejected the concept of sending jobs overseas.

Richard Noe, senior vice president of MBS Outsourcing in Fort Collins, first began outsourcing 20 years ago when he hired data-entry workers in Jamaica.

"They were paying pennies down there," he said.

Noe's career path led him to MBS, which consults with companies either considering offshoring or actively sending jobs overseas.

"Companies are challenged right now. Their shareholders are demanding better earnings. If they can reduce their costs, that is fairly significant," Noe said.

He said outsourcing technical jobs in general, which includes offshoring, can save a firm 20 percent to 30 percent a year.

Noe, who is speaking at the CSIA event this week, said evidence shows that companies that offshore grow their businesses.

"They take those savings and reinvest it in more strategic ways. It makes them more competitive in the long run," Noe said.

Slingerlend, who is also on the CSIA panel, said his company is dealing with the offshoring trend by playing both defense and offense. He said CIBER is making parts of its business less vulnerable to foreign jobs. It's also offering to do information technology work overseas.

"Companies will do things where they can do them the least expensively," he said.

If a client wants its work done in India, CIBER will make that work.

"I would rather they go with me than without me," Slingerlend said.

Noe said the issue is particularly hard in Colorado.

"We're very high tech, so we really feel the pain," he said. "We all know someone who has lost their job to outsourcing. But what we need to do is say it's here to stay. The key here is to get training to do the new jobs. Don't train yourself in a position that will go overseas."

Project management and business analysis are growing, he said, as are the jobs to manage offshore operations.

Forrester Research has said 3.3 million U.S. services industry jobs and about $136 billion in wages will move overseas in the next 11 years.

One of the companies with stated plans to increase offshoring is IBM, which employs about 4,700 in Boulder. Lee Conrad, the Endicott, N.Y.-based founder of Alliance@IBM, a pro-union group, said corporations and politicians who say offshoring is good for the U.S. economy are driven by short-sighted greed.

"Good for whose economy? When you see millions of our jobs moving overseas, that is not good for our local, state or national economies," Conrad said. "These are jobs with good pay and benefits being shifted out of the country."

He said once an economy loses those jobs, it has an impact on retail, housing and all the other industries that rely on an employed population.

But many argue that any measures to force U.S. companies to keep jobs here could force them to be less competitive in a global market. U.S. Federal Reserve Board Chairman Alan Greenspan warned against politicians' proposed "protectionist cures" in offshoring.

"We have reason to be confident that new jobs will displace old ones as they always have," he told Congressional leaders.

But opponents like Conrad say the way to improve the U.S. economy is to bolster employment at home.

"Stop offshoring. Plain and simple. Stop it right now," he said.

For more information on these events go to leeds.colorado.edu/offshoring/ or www.coloradosoftware.org.

Contact Erika Stutzman at stutzmane@dailycamera.com or (303) 473-1354.

 
 

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